Returns & Exchanges
We want you to be fully satisfied with your Q-dance apparel, which is why we offer a 30-day return window for all unworn items in their original packaging. Whether you need a different size or a full refund, our streamlined process ensures you can get back to the music without any hassle.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the items in their original bags with all tags attached, ensuring the apparel is clean and free of any festival wear or scents.
- 3.Label and Ship
Print the prepaid shipping label provided by our portal, attach it securely to your package, and drop it off at your nearest authorized carrier location.
- 4.Receive Refund or Exchange
Once our warehouse inspects your return, we will process your refund to the original payment method or ship out your exchange within 5-7 business days.