Returns & Exchanges

We want you to be fully satisfied with your Q-dance apparel, which is why we offer a 30-day return window for all unworn items in their original packaging. Whether you need a different size or a full refund, our streamlined process ensures you can get back to the music without any hassle.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Prepare the Package

    Place the items in their original bags with all tags attached, ensuring the apparel is clean and free of any festival wear or scents.

  • 3.
    Label and Ship

    Print the prepaid shipping label provided by our portal, attach it securely to your package, and drop it off at your nearest authorized carrier location.

  • 4.
    Receive Refund or Exchange

    Once our warehouse inspects your return, we will process your refund to the original payment method or ship out your exchange within 5-7 business days.